Monday, November 30, 2009

Pub fined $14,000 for Customer's Illegal Download

This is a story from the UK and US laws are different, but a hotel that does not protect itself should not assume there is no legal liability.

Having a clear 'Terms and Conditions' or 'Usage Agreement' page requires some type of Public Access Controller (we strongly prefer HP's), but requiring a positive acknowledgement ('I Agree' button) and recording that acknowledgement are the only way to confirm that the guest user was informed.

http://www.guardian.co.uk/technology/blog/2009/nov/27/pub-file-sharing-cloud-fine

Friday, November 13, 2009

A risk that's hard to recognize but easy to prevent

We have a customer site that's been off the Internet for two days through no fault of their own. It may be another three days before it gets fixed - and they are completely booked.

Here's how you can avoid the risk of room credits and lost business for less than $50/month.

http://rev31k.com/letting-someone-shoot-you-in-the-head